History and Premises

The main practice in Newport was set up on the current site in the 1960's. Although the original partners have since retired, they have been replaced in turn by serving veterinary assistants ensuring continuity and stability within the practice. The current directors, Dr Ian Green, Honor Roberts and Katy Butler became co-owners of the practice in 1993, 2017 and 2017 respectively.

 

Over the years the main premises in Carisbrooke Road, Newport have been expanded, modernised and refurbished and now include 3 consulting rooms, 2 kennel rooms and a separate isolation ward, waiting rooms, 4 operating theatres, an x-ray/ imaging suite, laboratory, pharmacy, sterilisation room and offices. These main premises have a car park and can be accessed via Carisbrooke or Castle Roads.

 

Our branch surgeries in Freshwater, Yarmouth and Ventnor are used for consulting purposes only and therefore each comprises a waiting and consulting room and a reception area. Whilst there is a car park at our Yarmouth surgery clients should be aware that there is no private parking available at either our Ventnor or Freshwater surgeries and so if travelling by car to either of these branches you will normally need to either use on -street parking or one of the local council car parks.

Our newest branch surgery in Sandown, which opened in August 2018, is larger than our other branches and is used for consultations, operations, some diagnostic investigations and hydrotherapy sessions - having 2 consulting rooms, prep room and operating theatre, an x-ray room,  and a hydrotherapy room as well as a large reception cum waiting room, pharmacy, separate cat and dog wards and ample parking on site both in front of and behind the surgery.

Facilities

Our main surgery in Newport is equipped with all the equipment you would expect to find in a modern veterinary practice and more. 

This includes:- a full range of basic and specialised surgical equipment and 2 modern autoclaves allowing for a rapid turnaround of sterile kits; modern operating lights and magnifying capability for the best visualisation of operating sites; a choice of very safe isoflurane or extremely safe but more expensive sevoflurane gaseous anaesthetic agents with anaesthetic monitoring by pulse oximetry and multi parameter screen display for the highest levels of anaesthetic safety; both fixed and portable x-ray units with modern, digital processing, and a range of endoscopes and ultrasound machine which add to our imaging capabilities; multiple infusion pumps for controlled intravenous fluid therapy; ECG, echocardiography and blood pressure measuring capabilities for assessing heart disease ; a wide range of modern laboratory equipment producing results for blood cell counts, biochemistry, blood gas analysis, blood coagulation tests and many hormone analyses within minutes; oxygen generation and nebulisation machines, as well as an intensive care unit for those cases requiring extra attention; and a heated operating table and kennels with underfloor heating for those cases needing extra TLC. All animals requiring overnight stays for whatever reason are hospitalised at our main Newport surgery. 

 

Although the more specialised operations and in depth investigations are performed at Newport, many operations and investigations can also be performed at our Sandown branch which can additionally offer hydrotherapy sessions via a specialised water-treadmill unit. These sessions are used to aid recovery from muscle-skeletal injury and surgery as well as for fitness training.

Staff and Training

As a result of sticking to its core principle of providing a caring and quality service, the practice has expanded over the years from its original size of 3 veterinary surgeons to the current 10 full-time & 2 part-time vets.

Likewise the number of support staff has grown over the years and whilst the numbers may fluctuate from time to time they are currently typically in the region of 22-26 additional members of staff including nurses, receptionists, telephone operators, secretary, administrator and cleaning staff. The overall responsibility for running the practice rests with the directors.

Veterinary medicine is an ever evolving discipline and ongoing education is an important aspect of life for all of us. All the vets and nurses regularly attend continuing professional development courses and lectures and we have systems in place to disseminate relevant new information to all members of staff. Several of our vets have either undertaken and achieved further qualifications or are studying to achieve them. We are an approved nurse training practice and also regularly take veterinary students for extra mural study. We are also happy to take island-based school students who are interested in becoming vets or vet nurses for brief periods of work experience to assist them in their applications for places, once they have achieved appropriate GCSE grades.

Privacy Policy

Privacy policy

Privacy Policy:

Like all veterinary practices we are obliged to store some aspects of a client's personal data, including their contact details, their animals' clinical records and records of financial transactions with the practice. These records are stored securely and are shared only when essential, only with other veterinary service providers and only when a client is aware of their involvement. Such providers and involvement could for example include external laboratories for the purpose of diagnosis, referral practices for the purpose of referral, a client's new practice following a move and insurance companies for the purpose of making a claim. It is essential that we are able to contact clients with respect to an ongoing case. However we will only contact clients with other information about services, reminders and general or new health information when consent has been given. To that end all clients are encouraged to complete a form of consent.

Call

T: 01983 522 822